Who We Are and What This Covers

ignitrapulse operates from Bulgaria and provides educational resources about trading basics and strategies. This policy applies to our website (ignitrapulse.com), any learning materials you download, and communications we send. We process personal data in accordance with the General Data Protection Regulation (GDPR) and Bulgarian Personal Data Protection Act.

When we say "personal data," we mean information that identifies you as an individual. Sometimes directly, sometimes when combined with other details we hold.

Information We Collect

What You Give Us Directly

When you sign up for our learning program or contact us, you provide certain information voluntarily. Here's what that typically includes:

• Your name and email address when you register for courses
• Phone number if you choose to provide it for course updates
• Learning preferences and experience level you share during onboarding
• Questions or comments you submit through our contact forms
• Payment information when you enroll in paid programs (processed securely through third-party providers)

Information We Collect Automatically

Like most websites, ours gathers some data automatically through standard web technologies. This helps us understand how people use our platform and where we can improve things.

• Browser type, device information, and operating system
• Pages you visit on our site and how long you spend there
• Which educational materials you access or download
• Your IP address and general location (city level, not your exact address)
• Referral source—how you found us in the first place

How We Use Your Information

We're not in the business of collecting data for its own sake. Everything we gather serves specific purposes related to providing and improving our educational services.

We won't use your information in ways you wouldn't reasonably expect. For instance, we'll never sell your email address to third parties or use your learning progress data for unrelated advertising.

Sharing Your Information

We keep your data within our organization as much as possible. But running an online education platform does require working with some external partners. Here's the complete picture:

Service Providers We Work With

• Payment processors who handle transactions securely (they never share full payment details with us)
• Email service providers who help us send course materials and updates
• Web hosting services where our platform lives
• Analytics tools that help us understand site usage patterns

These partners can only use your data to provide services to us—not for their own purposes. We choose vendors carefully and require them to maintain appropriate security measures.

When Law Requires It

Occasionally, we might need to share information to comply with legal obligations—responding to valid legal requests from Bulgarian authorities, for example, or protecting against fraud. This doesn't happen often, but it's important you know about the possibility.

International Data Transfers

Our primary operations are based in Bulgaria, within the European Union. Some of our service providers operate servers in other countries, which means your data might occasionally cross borders.

When data leaves the EU, we ensure appropriate safeguards are in place—typically through Standard Contractual Clauses approved by the European Commission. These are legal mechanisms that require non-EU companies to protect your information according to European standards.

How Long We Keep Your Data

We don't keep information longer than necessary. But "necessary" varies depending on what we're talking about:

After these periods, we either delete your information or anonymize it so it can't be linked back to you. You can always request earlier deletion by contacting us directly.

Your Rights Under GDPR

European data protection law gives you significant control over your personal information. These aren't just theoretical rights—we've built processes to honor them efficiently.

Access and Portability

You can request a copy of all personal data we hold about you. We'll provide this in a structured, commonly used format (usually PDF or CSV) within 30 days. If you want to move your data to another education provider, we'll help facilitate that transfer.

Correction and Deletion

Spot something incorrect in your profile? You can update most information directly through your account dashboard. For deletion requests, contact us and we'll remove your data within 30 days—unless we have a legal obligation to retain certain records.

Restriction and Objection

You can ask us to stop processing your data in certain ways. For instance, you might want us to keep your account but stop sending marketing emails. Or you might object to data processing based on legitimate interest—we'll respect that unless we can demonstrate compelling grounds to continue.

Withdrawing Consent

Where we process data based on your consent (like marketing communications), you can withdraw that consent anytime. There's an unsubscribe link in every marketing email, or you can contact us directly.

Security Measures We Implement

We take data security seriously—not just because regulations require it, but because you're trusting us with your information. Here's what we do to protect it:

• All data transmission uses industry-standard encryption (TLS 1.2 or higher)
• Payment information never touches our servers—it goes directly to our payment processor
• Our team accesses personal data only when necessary for specific tasks
• We maintain regular backups stored in secure, encrypted locations
• Access controls limit who within our organization can view different types of data
• We conduct security reviews of third-party vendors before partnership

No system is completely impervious to attacks, of course. If we ever experience a data breach affecting your information, we'll notify you and relevant authorities within 72 hours as required by GDPR—along with clear information about what happened and what we're doing about it.

Children's Privacy

Our services are designed for adults interested in learning about trading. We don't knowingly collect information from individuals under 16 years of age. If you're a parent and believe your child has provided us with personal data, please contact us and we'll delete it promptly.

Changes to This Policy

We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email if you have an account with us. The "Last Updated" date at the top always shows when we last modified the policy.

We won't reduce your rights under this policy without your explicit consent. For instance, we wouldn't suddenly start sharing data with new categories of third parties unless you agreed to updated terms.

Automated Decision-Making

We don't use automated systems to make significant decisions about you. Course recommendations might be personalized based on your stated interests, but those are suggestions—never automated decisions that affect your access or rights.